Frequently Asked Questions
Here you will find answers to the questions we are most frequently asked. If you still have questions, click here or simply contact us. We are happy to help!
Question 1 - Up to what size can the wallPen print?
Printing height: The vertical axis is extremely flexible as it can be extended in 10 cm increments. The lowest ceiling height for using the wallPen is 1.7 m (5 ft 6″ ). After that, the axis can optionally be extended up to 4 m (13 ft) print height in 10 cm (4 in) increments.
Print width: unlimited
Due to the limitations of inkjet technology, there are margins in corners to adjacent walls, floor and ceiling. These are 6 cm (2.3″) on the left, 10 cm (3.3″) on the right, 25 cm (9.8″) on the top, and 25 cm (9.8″) on the bottom.
Question 2 - Which motifs can be printed?
You can print virtually any graphic, sketch, image, logo or text!
So AI, EPS, TIF, PNG, JPG, BMP files are generally no problem! With a graphics software such as “Photoshop”, “Gimp” or “Affinity Photo”, your motifs can be quickly and very easily prepared for printing under Windows or MacOS.
Even very small texts and colored logos next to and on doors and in hallways are possible. So the device is also an ideal signage solution for companies, schools or in hospitals, hotels, museums and many other facilities.
Even paper artwork is perfectly printable! With a simple flatbed scanner, we have already achieved fantastic results by scanning at the highest resolution. Processing and printing old originals, maps, drawings, postcards, sketches, photos or paintings work perfectly and the results are absolutely impressive. So it’s just a few clicks from any paper artwork to oversized artwork on wall!
Question 3 - Can the wallPen compensate for unevenness in the floor and wall?
Yes, there is a leveling system in the rear axis that compensates for surface unevenness in the floor. In addition, laser sensors are installed that detect wall unevenness of up to 10cm (3.3″) in real time. The print head thus moves continuously and automatically back and forth depending on the wall surface.
Question 4 - Which substrates and materials can be printed on?
We use a very resistant, plastic-like UV ink that hardens immediately under the integrated UV curing lamps and can be used on almost all substrates. Thus, plaster, wallpaper, wood, brick, latex paints, stone, clinker, plastic, metal, glass, most tiles and many other materials can be printed without any problems.
Even natural stone, clinker or rough plaster can be printed without problems up to a contour depth of approx. 10 mm.
Question 5 - How long does it take to print an image?
The speed is – depending on the selected quality and resolution – between about 2 and almost 16 sqm per hour.
Question 6 - Can I remove a wall print again?
Of course! On glass with a ceramic hob scraper or razor blade. Otherwise, a print can always be painted over in two or three layers. Only on wood must be sanded or – as with metal or concrete – sandblasting or glass bead blasting.
Let’s Talk!
Do you have a creative idea for some wall art?
We can make it happen!